The Interpersonal Communication Skills Workshop: A Trainer’s Guide (The Trainer’s Workshop(TM) Series) 2010 年 7 月 8 日
The Interpersonal Communication Skills Workshop: A Trainer’s Guide (The Trainer’s Workshop(TM) Series)
American businesses invest as much as billion a year on training and development in communication. That’s because it’s more critical than ever that employees develop strong people skills. Here to help is The Interpersonal Communication Skills Workshop, which includes everything trainers need to design and deliver a two-day workshop that covers listening, assertiveness, resolving conflict, and coordinating action. The trainer will learn about leading-edge trends in interpersonal-comm
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Nan Vollette より:
Review by Nan Vollette for The Interpersonal Communication Skills Workshop: A Trainer’s Guide (The Trainer’s Workshop(TM) Series)
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This book is an excellent source for setting up communication workshops. The easy to read and follow format includes activites that hit home for the participants and will prove to enhance your training sessions. Giular has designed a manual and workbook for effective communication enrichment and excellent team building. He covers conflict management and lets the trainer use the material offered with a hands-on approach. I highly recommend this book.