Impact, Influence and Negotiation – Notice Where Their Focus and Energy Is 2010 年 7 月 23 日
Influencing is a social process. To have personal impact and influence you need one or more people to be affected by what you do or say. The only measure of whether or not you have the desired effect – a positive impact and lasting influence – is whether or not the other person thinks, feels or behaves differently. Interacting is at the heart of the process.
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