How to Survive a Difficult Conversation 2010 年 7 月 10 日
For most normal people (I include myself in this category) a difficult conversation will generate higher than average levels of stress and anxiety, after all more often than not there’s a lot at stake in a difficult conversation. Irrespective of the substantive nature of your conversation, if you get it right you feel relief, joy and pride at having successfully navigated the turbulent waters of a difficult conversation.
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