The Importance of Apology Letters in Business 2010 年 6 月 30 日
If you’ve made a mistake in your business, a verbal apology is much more difficult than a written one. In a written apology, time can be taken to chose and pick words appropriate for the situation. A written apology gives time to the recipient as well to think about the situation and respond accordingly.
Original post by Business:Workplace-Communication Articles from EzineArticles.com